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Customer satisfaction is our number one priority!
 

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Please share your feelings and experiences from your recent SECCO commercial
installation project.

EMERGENCY SERVICE

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Company: *
Company Representative:
Job Name:
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SECCO Job #:
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Completion Date: 
 

Using the rating factors shown below, select the number that most closely describes how you believe we performed.
Rating factors:
1 = Completely Dissatisfied,
4 = Completely Satisfied,
N/A = Not Applicable
   
Knowledge of your needs
2 3 4 N/A
Knowledge of the project
2 3 4 N/A
Attention to your priorities
2 3 4 N/A
Attention to project schedule
2 3 4 N/A
Competence of our project team
2 3 4 N/A
Sense of urgency
2 3 4 N/A
Attitude and cooperation
2 3 4 N/A
Interaction with engineers and architects
2 3 4 N/A
Planning
2 3 4 N/A
Selection of subcontractors
2 3 4 N/A
Supervision of subcontractors
2 3 4 N/A
Home office attitude and cooperation
2 3 4 N/A
Timely completion of all project phases
2 3 4 N/A
Material ordering and handling
2 3 4 N/A
Coordination with regulatory agencies
2 3 4 N/A
Shop drawings and submittals
2 3 4 N/A
Processing of change orders
2 3 4 N/A
Quality of workmanship
2 3 4 N/A
Job site organization and appearance
2 3 4 N/A
Work force attitude, conduct, appearance
2 3 4 N/A
Project closeout
2 3 4 N/A
 
Please comment on any of the subjects above.
 
What areas were not addressed and what are your feelings?
 
What additional comments or recommendations do you
have regarding this survey or our performance?
 
Would you recommend us to others?
Would you give us a testimonial?
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Did you know that SECCO does Plumbing?
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